How to Fix Computer Desktop through Remote Computer Repair Service
Article by Serena Beatriz
The remote computer repair service can make your computer functioning within a few minutes. But you must consider some options to fix the computer through remote computer repair service in a quicker and more convenient manner.
When you decide to fix your PC through remote computer repair service, it becomes essential to prepare the computer for repair. As the technicians deployed by the company will identify and resolve the computer related problem from a remote location, they must have access to various parts of the PC. Sometimes the technician will require you to configure the computer in an exact way to make it easier for them to identify and fix the computer problem. In addition to the software programs and applications installed on your computer, you have to change the desktop and web browser settings to get these repaired from a remote place.
Allow Others to Access Your Computer:
Some of the latest versions of operating systems like Windows 7 come with options to connect your computer desktop with another PC. However, you have to consider some troubleshooting options to activate the Remote Desktop feature and prepare your PC for remote computer repair service. Before you contact the service provider, it is important to activate the connections for all options. You can activate the feature by selecting the “Properties” option, after right clicking on the “My Computer” icon. Click on the “Remote” tab from the “System Properties” dialog box. Select the checkboxes labeled as “Allow Remote Assistance Invitations to be sent from this computer” and “Allow users to connect remotely to this computer”. Once you enable these options, the technicians can access your desktop and carry out the required remote computer repair service. However, you also need to consider a set of additional points, as the firewall of your PC may still create some problem for the technicians to access your desktop from a remote location.
Unblock the Remote Desktop Option:
In addition to activating the remote desktop options, you also need to ensure that the firewall of the computer is not blocking the accessibility of your desktop from a remote system. You must go to the “Control Panel” of the PC and adjust the relevant features to make it easier for the technicians to access the desktop computer. Double-click on the “Control Panel” after clicking on the “Start” menu. Select the “Network and Internet Connections” option. Now click on the “Change Windows Firewall Settings” link. Now you have to check whether the “Remote Desktop” is selected. If the option is checked, the technicians can easily carry out the remote computer repair service. But you have to activate the option by clicking on the checkbox, if the option is not already selected.
Enable Remote Desktop Services:
Along with the above two options, you also have to ensure that the Remote Desktop Services feature is already activated. Select the “Computer Management” option from the start menu. Select the “Services” option from “Services and Applications” tab. You must scroll down to the bottom of the dialog box and ensure that the Remote Desktop Configuration, Remote Desktop Services User Mode and Remote Desktop Services options are already activated. If the values of these three services are set as “Started”, you have to select the “Start the Service” option to facilitate the remote computer repair service.
Serena Beatriz is a computer freak, who has experience in running an online support center providing remote computer repair service and online PC repair advices to global consumers. She has also written many professional articles and blogs on topics related to computer PC repair and how to fix your PC.
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